Contact Mart99 UAE
تواصل مع مارت 99 الإمارات
We are here to help with product questions, orders, delivery and after-sales support. Choose the support route below so your enquiry reaches the right place and can be handled efficiently.
Before You Place an Order
For general questions about a product, Cash on Delivery, delivery coverage or store policies, email our customer support team.
Email: support@ae.mart99.pk
Please include the product name or link and a clear description of your question. Our team will reply as soon as reasonably possible.
Help With an Existing Order
For the fastest order-related assistance, sign in to your Mart99 UAE account and open a support ticket. This keeps your enquiry connected to your order and helps our team review the details accurately.
- Sign in to My Account.
- Open Support Tickets.
- Select the relevant order and describe the issue.
- Add clear photos when the issue concerns damage, condition or an incorrect item.
To Help Us Respond Faster
- Use the same email address used for your order.
- Include your order number for order-related enquiries.
- Explain the issue clearly and briefly.
- Attach relevant photos through your support ticket when needed.
- Never send passwords, bank details or one-time verification codes.
الدعم باللغة العربية
Useful Customer-Care Information
Before contacting support, you may find a quick answer in our delivery, returns or Cash on Delivery information.
Delivery Information | Returns & Refunds | Cash on Delivery
