Contact Mart99 UAE

تواصل مع مارت 99 الإمارات

We are here to help with product questions, orders, delivery and after-sales support. Choose the support route below so your enquiry reaches the right place and can be handled efficiently.

Before You Place an Order

For general questions about a product, Cash on Delivery, delivery coverage or store policies, email our customer support team.

Email: support@ae.mart99.pk

Please include the product name or link and a clear description of your question. Our team will reply as soon as reasonably possible.

Help With an Existing Order

For the fastest order-related assistance, sign in to your Mart99 UAE account and open a support ticket. This keeps your enquiry connected to your order and helps our team review the details accurately.

  1. Sign in to My Account.
  2. Open Support Tickets.
  3. Select the relevant order and describe the issue.
  4. Add clear photos when the issue concerns damage, condition or an incorrect item.

To Help Us Respond Faster

  • Use the same email address used for your order.
  • Include your order number for order-related enquiries.
  • Explain the issue clearly and briefly.
  • Attach relevant photos through your support ticket when needed.
  • Never send passwords, bank details or one-time verification codes.

الدعم باللغة العربية




Useful Customer-Care Information


Before contacting support, you may find a quick answer in our delivery, returns or Cash on Delivery information.


Delivery Information   |   Returns & Refunds   |   Cash on Delivery