Delivery Information for UAE Orders

معلومات التوصيل للطلبات داخل دولة الإمارات

Mart99 UAE delivers eligible products to customers across the UAE. Delivery timing depends on the product, destination and courier capacity, and the estimate shown on the product or checkout page should be treated as an estimate rather than a guaranteed appointment.

Estimated Delivery Time

Most available products are expected to arrive within approximately 1–7 business days after order verification. Some locations or products may take longer. Weekends, public holidays, severe weather, high order volumes and remote-area routing can affect the estimate.

Order Processing

  • Orders may be verified before dispatch.
  • Product availability is confirmed during processing.
  • Items in one order may arrive separately when they are dispatched from different facilities.
  • Any delivery or COD charge will be displayed before the order is submitted.

Accurate Delivery Details

Please provide a complete UAE delivery address, emirate, area, building or villa details and reachable contact information. These details are used privately to fulfil the order and are not displayed publicly. Incomplete or inaccurate information may delay or prevent delivery.

Tracking and Support / التتبع والدعم

Check your order status in My Account. If you need help after placing an order, open a support ticket from your account or email support@ae.mart99.pk with your order number.

Nothing on this page limits consumer rights available under applicable UAE law.